MELTON TYRE WARRANTY POLICY FOR OVERSEA MARKET
General Rule
Coverage
This policy covers all the tyres manufactured by QINGDAO MELTON TIRE CO., and sold in the overseas market.
Period of Validity
Any MELTON tyre is covered against defects in workmanship and materials for one year from date of purchase. After that, our warranty is terminated.
Warranty Exclusions
Willful abuse/Collision/Wreck/Fire
Continued use while flat or severed under/over inflation. Road Hazards including without limitation, puncture, cut, impact break, stone drill, bruise, bulge, snag, collision
Premature or irregular wear due to vehicle mechanical reason
Conditions resulting from without limitation, improper mounting, under inflation, improper tire size, defect in vehicle, abuse
Ozone or weather cracking in tires over 1 year from the date of manufacture
Ride disturbance complaints after 2.0mm tread wear
With less than 2.0mm depth
With the serial number cut or buffed
Racing & off-road use and misapplication
Tires dated over 1 year from the date of manufacture
Loss of time or use, inconvenience or any incidental or consequential damage
For car tyre:Tyres that have become unserviceable for the following reasons:
Road hazard injuries or damages caused by obstacles or debris, such as cuts, punctures (whether repairable or not), snags, bruises, tears, abrasions or impact breaks.
Improper repairs or repairs that have failed.
Improper inflation or other maintenance abuses.
Improper application of tyre size and/or specification.
Improper mounting/dismounting procedures or tyre/wheel assembly balance.
Mechanical irregularities in the vehicle or wheel, such as bent wheel assemblies, misalignment, worn or faulty components.
Weather checking/cracking or failures resulting from these conditions on tyres purchased more than two years prior to a warranty
claim. If proof of purchase is not provided, the Department of Transportation (D.O.T) serial number is used.
Accident, corrosion, vandalism, fire or damages caused by nature.
Warranty Coverage
This warranty applies only to the original tyre purchaser, and is not transferrable to any other party. This time period does not represent the expected service life for tyres covered by this warranty.
Procedure
The customer shall report to the manufacturer the details of the product, which has failed due to manufacturing defect in the Claim form, along with four pictures of the Failed product showing the defect and serial number in the product.